FAQs

Where is shop.ca.monsroyale.com located?

A: Mons Royale is a New Zealand registered company. Your order will be shipped from our Canadian distributor, Rampion Enterprises Ltd. whose warehouse is located in Richmond, B.C.


What is the best way to care for Mons Royale products?

A: Visit our Merino Care page to read about care instuctions

 

Where can I buy Mons Royale at a physical store nearby?

A: Visit our stockists page to find a store near you

 

When will my order ship?

A: Most orders will be ship within 1 business day of being processed. A business day is Monday - Friday.

 

How long will it take my order to ship?

A: Please visit our Shipping page for more information  

 

How do I return an item?

A: Please visit our Returns page for more information

 

What is the cost of shipping?

A: Please visit our Shipping page for more information